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Privacy Policy

This Website is provided by Kantar Health.  We take very seriously the privacy of our Website users and the security of their Personal Information. 

The Kantar Health is dedicated to conducting global research for the pharmaceutical and healthcare industries. 

For your convenience, this Website contains links to a number of other Websites both inside and outside of Kantar Health. The privacy policies and procedures described here do not apply to those Websites; we suggest contacting those sites directly for their data collection and distribution policies. Kantar Health does not make any representations or warranties pertaining to such Websites and the privacy and business practices of the owners and/or operators of such Websites and hereby expressly disclaims any and all liability and responsibility for the privacy and business practices of such Websites.

The purpose of this Privacy Policy is to set out the principles governing our use of personal information that we may obtain about you.  By using the Website, or by registering as a user of the services that we provide, you agree to this use. We ask you to read this Privacy Policy carefully.  Any dispute which may arise over privacy will be subject to this Privacy Policy and the data protection notice (if any) incorporated into this Website.

Your privacy is important to us and we shall take care to safeguard it. This Privacy Policy took effect in September 2005 and was last revised on January 12, 2012.

Personal Information collection and use

Kantar Health will only collect Personal Information, including without limitation, your name or email address, when it is voluntarily submitted to us by you at this Website.  Kantar Health and the companies we hire will use this Personal Information to comply with your request for information or as otherwise disclosed to you when you submit your Personal Information.

From time to time, we may refer to the disclosed Personal Information to better understand your needs and how we can improve our services.  We may use the disclosed Personal Information to contact you.  We will not otherwise transfer the Personal Information that you provide at this Website to any third party unless otherwise disclosed to you.

Kantar Health may disclose Personal Information in the event of a merger or acquisition or sale of any or all of Kantar Health’s business assets. In the event of a merger, acquisition, or sale, which includes the transfer of Personal Information, Kantar Health will require the surviving entity in the event of a merger, or the acquiring entity in the event of an acquisition or sale, to agree in writing to protect and maintain the security and integrity of the Personal Information in accordance with this Privacy Policy.

Non-Personal Information and use

In common with many commercial organizations we monitor the use of this Website by collecting aggregate information. We may automatically collect non-Personal Information about you such as the type of internet browsers you use, the pages you visit or the Website which directed to you to our site.  You cannot be identified from this information and it is used only to assist us in providing an effective service on this Website. We monitor the use of this Website through the use of cookies.

From time to time, we may refer to the disclosed Personal Information to better understand your needs and how we can improve our services.  We may use the disclosed Personal Information to contact you.  We will not otherwise transfer the Personal Information that you provide at this Website to any third party unless otherwise disclosed to you.


Cookies are small files which are sent to your Web browser and stored on your computer's hard drive.  Their purpose is to help analyze web traffic.  You may set your Web browser to notify you of cookie placement requests or to decline cookies completely. You can delete the files that contain cookies; those files are stored as part of your internet browser.

Under 13 year olds

This Website is not intended or designed to attract children under the age of 13.  We do not knowingly collect personal information from or about any person under the age of 13.  If you are under 13 years old and wish to ask a question or use this Website in any way which requires you to submit your personal information, please get your parent or guardian to do so on your behalf.

Security of your Personal Information

We have implemented commercially reasonable measures and technologies and policies with the objective of protecting your Personal Information from unauthorized access and improper use and will update these measures as appropriate as new technologies become available.

Accuracy of Personal Information

Kantar Health makes reasonable efforts to keep Personal Information in its possession or control, which is used on an ongoing basis, accurate, complete, current and relevant, based on the most recent information available to us.

It is the responsibility of each individual to ensure that the Personal Information relating to them accurate, complete and current.

Access to Personal Information

To request access to Personal Information that we hold about you, we require that you submit your request in writing at the e-mail address or postal address shown below (in How to reach us). You may be able to access your Personal Information and correct, amend or delete it where it is inaccurate, except as follows:

  • The burden or expense of providing access would be disproportionate to the risks to your privacy in the case in question;
  • Providing access to your Personal Information would be likely to reveal Personal Information about others;
  • Disclosing the information would reveal the confidential commercial information of Kantar Health or its clients.

We will endeavor to provide your requested Personal Information within 30 days of receiving your access request. If we cannot fulfill your request, we will provide you with a written explanation of why we had to deny your access request.

Changes to this Privacy Policy

Kantar Health will amend this Privacy Policy from time to time. If we make any changes in the way we use your Personal Information we will make that information available by posting a notice on this site.

How to reach us

Questions regarding this Privacy Policy and access requests should be directed to Jessica Santos, via email at or by mail at Kantar Health, 11 Madison Avenue, 12th Floor, New York, NY 10010 USA.

Kantar Health is committed to working with individuals to obtain a fair resolution to any complaints or disputes about privacy and personal information. Kantar Health’s commitment to privacy is demonstrated and documented by our adherence to applicable laws, codes and industry standards and by our adherence to the Safe Harbor Framework. If you have any complaints regarding our compliance with this Privacy Policy and/or the Safe Harbor Framework you should contact Hilary Fischer, at the address noted above.

Dispute Resolution

Kantar Health participates in the U.S. – E.U. Safe Harbor framework and the U.S. - Swiss Safe Harbor as set forth by the United States Department of Commerce regarding the collection, use, and retention of personal data from European Union member countries and Switzerland. Kantar Health has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement.  To learn more about the Safe Harbor program, and to view Kantar Health’s certification, please visit

As part of our participation in Safe Harbor, we have agreed to TRUSTe dispute resolution for consumer related disputes relating to our compliance with the Safe Harbor Privacy Framework (Note, for any dispute related to European HR data the dispute resolution mechanism shall be the applicable EU based Data Protection authority). If you have any complaints regarding our compliance with the Safe Harbor you should first contact us (as provided above). If contacting us does not resolve your complaint, you may raise your complaint with TRUSTe at, fax to 415-520-3420 or mail to TRUSTe Safe Harbor Compliance Dept at the address given at the above website.

If you are faxing or mailing TRUSTe to lodge a complaint, you must include the following information: the name of company, the alleged privacy violation, your contact information, and whether you would like the particulars of your complaint shared with the company. For information about TRUSTe or the operation of TRUSTe's dispute resolution process, visit 
 or request this information from TRUSTe at any of the addresses listed above. The TRUSTe dispute resolution process shall be conducted in English.